Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

Christopher Cooney offers social media benchmarking and shopper experience assessment.

Find out how you compare to direct competitors and industry leaders.

Our experts are skilled with a variety of types of statistical analyses.

We evaluate your call center on 98 best practices and recommend improvements.

Christopher Cooney analyzes your data to identify your most valuable customers.

Christopher Cooney uses unbiased third-party shoppers to gather actionable data for you.

Our experts are skilled with a variety of types of statistical analyses.